The Children's Place Stores, Inc. -


    Job Location US-IA-DES MOINES
    VALLEY WEST MALL - 00954
  • Overview

    A Store Lead is responsible for supporting the Store Leadership Team, in the absence of a manager, by completing cash wrap operations, opening and closing procedures and acting as the Leader On Duty (LOD). The Store Lead represents the brand, operates in a professional manner, engages customers, maintains store standards and supports teamwork. The Store Lead has a direct reporting relationship to the Store Manager.


    Key Accountabilities: 

    • Supports management team in order to maximize productivity through product knowledge, customer service and by meeting key store initiatives
    • Assists in developing talent through the training and supervision of associates
    • Serves as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand
    • Participates in the Leader On Duty (LOD) program which provides an exceptional shopping experience to our customers and drives store profitability while leveraging payroll
    • Supports and participates in all company training and developmental initiatives
    • Fosters a positive work environment and provides direct, honest feedback in a timely manner
    • Maintains a clean, organized and efficient stockroom, adhering to customer ready environment (CRE) standards and safety requirements
    • Ability to model, encourage and demonstrate exceptional customer service behaviors while on the sales floor
    • Represents the company in a professional and positive manner


    Education and Experience: 

    • 1 to 3 years previous retail experience
    • must be at least 18 years of age
    • High School Diploma or Equivalent Required


    Business Knowledge and Critical Skills:

    • Demonstrated passion for customer service, time management and organizational skills
    • Attention to detail and ability to prioritize tasks
    • communicates effectively
    • Ability to work in team environment
    • proficiency in Microsoft suite of applications and ability to adapt to additional internal applications
    • Demonstrates adaptability
    • Serves as a role model
    • Be flexible and open to change in a fast paced environment
    • Embraces self development
    • Ability to work a flexible schedule to meet the needs of the business
    • Ability to maneuver around sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.


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